For most events, wheelchair spots can be booked on our website. If unavailable, please contact our ticket provider, AXS, for assistance.
The number and location of wheelchair spots vary depending on the event. Wheelchair users are entitled to bring an accompanying person free of charge, seated nearby or directly behind. Additional accompaniers require special authorization at the entrance.
For guests with reduced mobility, we suggest booking seats in row 14 to avoid steps. Row 13 is one level down, and Row 15 is one level up, and so on. Please note that the steps inside Hovet are relatively high.
You are also welcome to bring crutches into the arena.
If you arrive by paratransit, convenient drop-off and pick-up are available at the eastern short side of Hovet, towards Nynäsvägen. If you book paratransit for your return journey, we recommend allowing an extra half an hour on your booking, as the exact end time for matches or concerts is rarely specified in advance.
If you arrive in your own car and carry a disability permit, you can find designated parking spaces at Globen Shopping and in Arenagaraget under Tele2 Arena, but please remember that these spaces are quickly filled as crowds grow.
At concerts, equipment for audio description can be borrowed . However, the promoter determines if audio description will be provided and which audio pick-up system will be used. Specific details about the promoter can be found on the event page.
Guide or assistance dogs are allowed to accompany their owners to the accessibility seats in each arena. If you wish to book this type of seat, please contact info@stockholmlive.com.
